We may not wear capes or possess superpowers, but our origin story is still one for the ages
Who are we?
Elevate started out as a 2-man team in 2011. Adam Hunter & Mikel Wellsmore set out to build a technology provider that empowers businesses to focus on what they do best. Brendan Higgs joined the leadership team after a decade of excellent service at Elevate. Based on a solid foundation of honesty and hard work, Elevate has grown to become one of the most personable and effective managed service providers in all of Australia with a team of over 20 awesome people.
What do we do?
Hiring us instantly adds a world class IT department to your workforce. We offer a wide range of expert services that cover all technical needs. Services include but are not limited to cybersecurity, network and server management, internet connectivity, VoIP and cloud solutions. Additionally, for businesses that already have great in-house teams, we can be the perfect helping hand. We have services that are geared towards relieving the pressure from core teams by performing key functions such as regular maintenance and upkeep of essential systems.
What sets us apart?
We prioritise relationships with our clients. The goal for us is to make you feel supported through clear communication and responsive assistance. Many of our offerings include round the clock helpdesk support by specially trained personnel who can help you in a professional manner. Furthermore, important documents such as Service Level Agreements (SLAs) are written so that you can clearly understand what services you are receiving.
At Elevate, we prioritise lifelong learning to ensure exceptional service and adaptability in an ever-changing technology landscape. Our strong partnerships with reputable organisations and the certifications displayed below demonstrate our commitment to maintaining high-quality services and consistent best practices. By investing in ongoing professional development for our team members, we foster a culture of curiosity and innovation that translates into cutting-edge solutions and unparalleled client experiences.
Independently recognised in the 2020 Australian Achiever Awards for excellence in customer service — a reflection of our commitment to clear, reliable, people-first IT support.
Recognised in ARN's 2020 30 Under 30 Tech Awards — celebrating Australia's standout young technology leaders for innovation, expertise, and outstanding contribution to the industry.
Verified by Microsoft as a Solutions Partner for Modern Work, with proven expertise deploying secure, productive Microsoft 365 environments that keep your team connected and working seamlessly.
As a Dropbox Elite Partner, we deliver trusted cloud storage and secure file collaboration — backed by Dropbox's highest tier of partner accreditation and support.
Listed among Australia's fastest-growing IT companies in the CRN Fast50, with leadership recognised through the CRN Young Leader award — proof of momentum, vision, and growth.
Are we certified ?
At Elevate, we prioritise lifelong learning to ensure exceptional service and adaptability in an ever-changing technology landscape. Our strong partnerships with reputable organisations and the certifications displayed below demonstrate our commitment to maintaining high-quality services and consistent best practices. By investing in ongoing professional development for our team members, we foster a culture of curiosity and innovation that translates into cutting-edge solutions and unparalleled client experiences.
Microsoft Solutions Partner (Modern Work)
Dropbox Elite
Google Workspace Administrator
(Professional)
Engenius Certified
Meraki Certified
DLink Certified
Our Team
Where can you find us?
Brisbane, Mackay or jet-setting all over Australia to deliver our services wherever they’re needed!
Brisbane
Servicing Brisbane, Sunshine Coast, Gold Coast and everything in between!
Mackay
Servicing Mackay, Whitsundays, the Bowen Basin and everything in between!
We meet you where you are
We’ll meet you anywhere in Australia! Elevate services clientele all over the country in areas such as Perth, Newcastle, Melbourne, rural Queensland, and rural New South Wales.