Frequently Asked Question

You prioritise a human touch along with expert service.

Elevate has a large team of experienced engineers capable of supporting environments ranging from 5 users to 250+ users. On one hand, our unique approach to managing IT Services helps you maximise efficiency and productivity internally. On the other, our bleeding edge tools help you to gain a competitive advantage in your industry.

Imagine perfectly managed IT Services – without a drop of hassle.

Elevate Manage covers all your IT needs for a predictable monthly fee. You can guarantee peak business performance, impenetrable network security and unlimited data protection. Our flagship offering is perfect for if you want to just ‘set it and forget it’.
Through the years we have developed the perfect technology stack to power your business to the next level. Our package consists of industry leading software, hardware, and security; all combining to create a powerfully functional experience.

If you’d like to learn more, you can book a free consultation.

You can free your internal team to work on what really matters.

Elevate can help provide after-hours support, Tier-3 and subject matter experts. You can also get rid of basic help desk support, and other mundane task like software licensing and security. Furthermore, you can enjoy a seamless working relationship as we allow your internal IT team full access to our tools and ticketing system.

No, we prefer to have clear expectations for our clients and ourselves.
Elevate takes pride on placing additional effort into developing quality Service Level Agreements so we can maintain transparency with our services and pricing.

No, we do not provide IT support to individual consumers.

Our focus is on providing stellar managed IT services to businesses.  

No, our offerings are all month-to-month.

We are firm believers that your business should be earned each and every month. Our monthly contracts are clearly written as we seek to emphasise transparency with our clients.

Pricing is customised to fit your unique business needs.

We want to make sure you only ever pay for what’s necessary. Therefore, pricing will depend on a variety of factors from workstations and users through to servers and physical locations.

We can work with almost any budget, and we pride ourselves on extraordinary service at an affordable price.

Absolutely! We can perform a non-intrusive audit and help you evaluate your current IT environment.

Yes – and we’d love to!

Elevate is home to a wide range of subject matter experts with a wealth of experience. We are more than capable of supporting anything and everything IT related.

Hi, are you ready to elevate your business?

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Contact us today to learn more and schedule a consultation!

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We would love to hear from you!

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Unit 4 / 789 Kingsford Smith Drive

Eagle Farm, QLD, 4009

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1300 463 538

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