Elevate Inky is an email protection product that uses sophisticated machine learning and artificial intelligence to analyse incoming messages for signs of phishing, spam, and other email-based threats.
The banners are inserted by Elevate Inky to alert you of any possible threats in your emails. The banners also display the email sender’s address and mark if an email is internal (from someone in your organisation) or external.
Look carefully at who the mail is from and whether it is from someone you trust. Be especially careful about clicking any links in the body of the email or opening any attachments.
If someone is requesting sensitive information such as passwords or banking related details, please confirm with the sender verbally first (over the phone or in person).
A red banner email is sometimes delivered to your Inbox or Junk folder as there are legitimate elements to the email but overall it’s extremely suspicious. In most cases, you can simply delete the message and move on.
If you must interact with the email look carefully at who the mail is from and whether it is from someone you trust. Be especially careful about clicking any links in the body of the email or opening any attachments.
If someone is requesting sensitive information such as passwords or banking related details, please confirm with the sender verbally first (over the phone or in person).
If you’re unsure how to proceed then please contact Elevate via the ‘Report This Email’ link and choose the red ‘Phishing’ option.
If you think Elevate Inky has made a wrong classification, or if you just want to confirm that we got it correct, click the “Report This Email” link found in the bottom right corner of each banner. This will take you to a web form where you can indicate that the message is truly Safe, Spam, or Phishing. You can also provide a comment describing your assessment. This feedback is used to automatically improve Elevate Inky’s predictions in the future. Your submissions are also manually reviewed by the Elevate staff to improve the overall system and ensure we provide the most accurate security possible.
Part of Elevate Inky’s protection is the ability to perform real-time checks on any links you click. If this feature is enabled, clicking on links in a yellow or red banner email will take you to a page reiterating that we found the message to be unusual or suspicious. In some cases, a message that originally only had a grey banner contains a link that is later detected as a dangerous phishing URL. In that case, when you click the link, Elevate Inky’s real-time check will detect you clicked on a bad link, and you’ll be met with a blocker page alerting you of that fact.
Please Contact Us:- Elevate Technology
